Your privacy matters

When you use Northward Care, you may choose to give us information such as your:

• Name
• Email address
• Phone or WhatsApp number
• Location
• Nursing qualification and registration details
• Professional experience
• English language test status
• Information you provide when registering your interest in an opportunity or downloading one of our resources

You do not have to provide information that is not necessary for the service or opportunity you are interested in.

We use your information to:

• Respond to your enquiries
• Provide resources or information you have requested
• Understand your professional background
• Identify UK opportunities that may be relevant to you
• Contact you about opportunities, updates or information you have asked to receive
• Improve our website, resources and services
• Keep appropriate records and meet our legal or regulatory obligations

We aim to use your information only for clear and relevant purposes.

If you register your interest with Northward Care, we may contact you using the details you provide.

Depending on what you have asked us for, this may include contact by email, telephone or WhatsApp.

You can ask us to stop contacting you at any time.

We do not sell your personal information. We may share your information with trusted service providers or relevant organisations where this is necessary to provide the service or opportunity you have requested, operate our website, communicate with you, or meet our legal obligations.

Where we use another organisation to process information on our behalf, we expect them to handle that information securely and only for the agreed purpose.

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. Access to personal information is limited to people and service providers who need it for legitimate purposes.

However, no website or online service can guarantee complete security, so we encourage you to take care when sharing information online.

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including where we need to maintain records or comply with legal obligations.

When information is no longer needed, we will take reasonable steps to securely delete or anonymise it.

You have rights regarding the personal information we hold about you. Depending on the circumstances, you may ask us to:

• Tell you what personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information where it is no longer required
• Withdraw your consent where processing is based on consent
• Stop contacting you for certain purposes
• Raise a concern or complaint about how your information is being handled

You can contact us using the details below to make a request. If you withdraw your consent, this will not affect processing that was already carried out lawfully before your withdrawal.

Northward Care may use cookies and similar technologies to help the website function, understand how visitors use it and improve your experience.

You can manage or disable cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled.

Northward Care is intended for adults and professional healthcare candidates. We do not knowingly collect personal information from children in connection with our services.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

When we make significant changes, we will update the date shown on this page and, where appropriate, provide additional notice.

If you have a question about your personal information, want to exercise your rights, withdraw your consent or make a complaint, please contact us.

Email: hello@northwardcare.com